Welcome to RIMVIE.
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website make a purchase or interact with us.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to continually improve our services.

A. Information You Provide Directly

  • Personal Identifiers: Your name, shipping and billing address, email address and phone number when you create an account, place an order or contact us.
  • Payment Information: Payment details (e.g., credit/debit card numbers or PayPal accounts).
    Note: Payments are securely processed by trusted third-party providers such as PayPal or Stripe. RIMVIE does not store your full payment details.
  • Communication Records: Any emails, messages, or phone call information you share with our support team.

B. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs and pages visited.
  • Cookies & Tracking Technologies: Used to personalize your experience remember preferences, and analyze traffic. You can modify cookie preferences in your browser at any time.

2. How We Use Your Information

We use the information collected for legitimate business purposes including:

  • Order Processing: Managing payments, shipping, and delivery.
  • Customer Communication: Sending order confirmations, updates and responding to inquiries.
  • Service Improvement: Understanding customer behavior to enhance products and user experience.
  • Marketing (With Consent): Sending newsletters, exclusive offers or promotions (you may opt out anytime).
  • Security & Fraud Prevention: Protecting our website, customers and business from unauthorized use or fraud.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties.
Information may be shared only in the following cases:

  • Service Providers: Trusted partners who assist in shipping (e.g., USPS, FedEx, UPS), payment processing (e.g., Stripe, PayPal) and email communication.
  • Legal Requirements: When required by applicable law, court order or government authority.

4. Google Services & Analytics

RIMVIE may use Google Analytics and Google Shopping Ads to analyze site performance and understand customer interactions. The information collected is aggregated and anonymized wherever possible helping us optimize our marketing and service quality.

5. Data Security

We use SSL encryption, secure servers and modern data protection methods to keep your information safe.
While we take strong security measures, please note that no online data transmission can be guaranteed 100% secure.

6. Your Privacy Rights

You have full control over your personal data. Depending on your location you may have the following rights:

  • Access & Correction: Update or correct your personal details by contacting us or through your account.
  • Data Deletion: Request the removal of your personal information from our systems.
  • Data Portability: Request a copy of your stored data in a portable format.
  • Marketing Opt-Out: Unsubscribe from promotional emails using the link in our messages.
  • Cookie Controls: Manage or disable cookies via your browser settings.

To exercise these rights contact us using the details below.

7. Children Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect information from minors. If such data is inadvertently collected it will be deleted promptly.

8. Updates to This Privacy Policy

We may revise this policy periodically to reflect operational, legal or regulatory changes.
Any updates will be posted on this page with a revised Last Updated date.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please reach out to us:

Business Name: RIMVIE
Phone: +1 (512) 821-1302
Email: support@rimvie.shop
Address: 8219 Burleson Rd, STE 500, Austin, Texas 78744, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (CDT)